There are two versions of the email: one for PIN-based phone cards and the other for PIN-less phone cards. Each email contains the particular PIN or phone number that needs to be reloaded.

Customers will receive one email for each phone card account that goes below $5. Therefore, customers who use multiple phone cards may receive more than one email.

Here are the two emails:

PIN-Based Account Email

Hello,

The balance on your NetOne PIN-based phone card (PIN: XXXXXXXXXX) is less than $5. Please take a moment to reload your phone card so your balance does not run out while you’re on a call!

As always, we will give you a 10% bonus if you reload $50 or more onto your phone card.

For your convenience, we also offer auto reload, which automatically reloads your phone card account when the balance hits an amount you specify. You also specify the amount you wish to reload each time. You will receive a 10% bonus if you setup auto reload for $50 or more.

You can access your account anytime online to change your account information, reload your phone card, or setup auto reload.

If you have any questions, please call us at 1-877-845-5777 or email us at support@mynetone.com.

Thanks again for choosing NetOne.

Regards,
Customer Service Team
NetOne International
PIN-less Account Email

Hello,

The balance on your NetOne PIN-less phone card (Phone #: 2488925550) is less than $5. Please take a moment to reload your phone card so your balance does not run out while you’re on a call!

As always, we will give you a 10% bonus if you reload $50 or more onto your phone card.

For your convenience, we also offer auto reload, which automatically reloads your phone card account when the balance hits an amount you specify. You also specify the amount you wish to reload each time. You will receive a 10% bonus if you setup auto reload for $50 or more.

You can access your account anytime online to change your account information, reload your phone card, or setup auto reload.

If you have any questions, please call us at 1-877-845-5777 or email us at support@mynetone.com.

Thanks again for choosing NetOne.

Regards,
Customer Service Team
NetOne International

This offer is usually reserved for new NetOne customers but this week only, we are offering it to our existing customers. The offer ends on Tuesday, August 25 so reload now!

Here’s how it works:

1. Go to MyNetOne.com and click Reload (on the left side).
2. Login using your Email and Password.
3. On the Reload page: select $30 or $40 as the “Reload Amount”; enter your information as well as the promo code: free; and click Reload.
4. That’s it! We will send you an email with instructions on how to access your 30 Free Minutes of calling time.

So take advantage of this exciting one-time offer today! Offer ends August 25, 2009. Please remember that you must reload $30 or $40 to get the 30 Free Minutes.

In order to facilitate this migration, customers who visit NetOneInt.com or NetOneInternational.com to manage their accounts are being redirected to MyNetOne.com and land on a page that gives them specific instructions on how to migrate their account to Mynetone.com.

Prepaid Phone Card customers redirected from NetOneInt.com land on this page:

http://www.mynetone.com/signup-netone-customer.aspx

Direct Dial customers redirected from NetOneInt.com land on this page:

https://www.mynetone.com/register-long-distance-account.aspx

eBilling is simply online billing and means that customers can view and pay their Direct Dial/Long Distance bills online. Customers will no longer receive paper bills. Instead of a paper bill, they will receive an email notifying them that their bill is ready for payment. They can then login to their account on www.MyNetOne.com and pay their bill in minutes… no postage required!

Please note that starting August 2009 there will be a $0.99 surcharge for every paper bill for customers who do not signup for eBilling on Mynetone.com and, therefore, choose to continue receiving paper bills.

eBilling is fast, convenient, safe, and environmentally friendly! In addition to bill payment, customers can view their invoices online, review call details, and setup auto pay on their account.

Signup for eBilling is quick and easy. Please visit the eBilling page for detailed instructions on how to signup. There is a separate set of instructions for customers who are new to Mynetone.com and those who already have an account on Mynetone.com.

We are confident that our customers will enjoy the benefits, convenience, and safety of eBilling.

A big thanks to our customers for doing the green thing!

There are many advantages to having an account on MyNetOne.com. Customers can manager their account online anytime. This includes the ability to view calling card purchases, call details, add or delete phone numbers, edit account information, and reload phone cards or setup auto reload.

Many customers had come to us wishing to move their accounts online to MyNetOne.com. We have now automated this process and in a few minutes, our customers can have a MyNetOne.com account. We are confident that our customers will enjoy all the features that MyNetOne.com offers.

You can find more information as well as instructions on how to setup and use Speed Dial on our Speed Dial page.

Please visit our access numbers page to find your local access number. There are two ways to find your local access number:

1. Search by phone number: select the type of phone card you will use, enter your phone number, and click Search
2. Search by state: select the type of phone card you will use, select your state, and click Search

If you have any questions or need help finding your local access number, please contact us.

You can also find NetOne on all your favorite social networking sites. Come join us:

• Facebook
• Twitter
• LinkedIn
• Squidoo
• Bebo
• StumpleUpon

Thank you for visiting our new site and our blog. Please come back often!