Support

We are always here to assist you with any questions or concerns you may have. We have customer service representatives who can help you in English, Spanish, or Arabic.

You can reach us in several ways:

Use the online support form below

Email us at support@mynetone.com

Call us toll free at

a. Prepaid:

     i. 1-877-363-8663

b. Direct Dial:

     i. 1-800-393-4545

     ii. Mon-Saturday 12:00PM Est. – 9:00PM Est.

We will get back to you as soon as we can.

Online Support Form

First Name *
Last Name *
Contact Phone *
Email Address *
Account Type *	Select Type Prepaid PIN Prepaid PINLess International Callback Direct Dial Smart Connect
Account Number
	If you are a NetOne customer, please provide your PIN or telephone number.
Support Category	Select One Account Issues Need Information Trouble Making Calls Other
Reply Language	Arabic English Malayalam Spanish Tamil
Inquiry Text *
Please note that all fields that have a star ( * ) are 'required' fields